Frequently Asked Questions (FAQs)
HOW DO I BECOME A MEMBER OF STMA?
You can become a member of STMA by submitting the complete member application along with all required documents, subject to approval.
Get your member application by clicking on this link
WHAT ARE THE OTHER REQUIREMENTS TO BE A MEMBER?
WHAT ARE THE BENEFITS OF THE MEMBERSHIP?
Members will receive discounts on their eligible purchases. They will get one free outdoor Signage (Spanner board) with installation (Value $700), regular rebates and any additional incentives / bonuses received from vendors. They will be automatically enrolled in members benefit program.
WHAT DOES NON-COMPLIANCE MEAN?
If a member representative does not abide by the policies mentioned in the agreement, he / she will be considered in Non-Compliance.
WHAT ARE THE CONSEQUENCES OF NON-COMPLIANCE?
After hearing from all concerned parties, STMA Compliance Committee, with the approval of the Board of Directors, will apply following penalties:
I FORGOT MY ‘MEMBER LOGIN’ PASSWORD. WHAT CAN I DO?
You can click on ‘Forgot Password?’ and provide your email address. Check your email for the password reset link.
HOW DO I CANCEL MY MEMBERSHIP?
To cancel membership, please send an email to firstname.lastname@example.org or contact us at 210-826-3786
WHAT ARE THE MEMBERSHIP POLICIES FOR NEWLY BUILT STORES, REMODEL OR STORES UNDER CONSTRUCTION (NOT OPENED BUT ARE READY TO OPEN)?
Normal Application process will be applied which is subject to approval by the Board of Directors. Temporary STMA # will be assigned for 30 days.
If the store is opened for business,
WHAT IF THE STORE IS NOT OPENED WITHIN 30 DAYS?
Following actions will be taken if the store is not opened within 30 days: